Better Sales, Worse Relationships? – Richard Reinders – ESW #245

Sales teams are under more pressure than ever to locate and bring in new customers. The methods they use can range from clever to questionable. While some of the more ethically questionable methods can produce results, we wonder: do vendors realize what these methods could be potentially costing them?

Richard Reinders joins us today to discuss how he handles one of the toughest challenges any security leader will have to face: interacting with vendors. Visit for all the latest episodes!

Full Episode Show Notes

Better Sales, Worse Relationships?


Richard Reinders

Richard Reinders – Head of Security at Gravity Payments

Richard Reinders is head of security at Gravity Payments, a credit card processing company known for its commitment to merchants and paying each employee at least 70k. Previous to Gravity Richard worked at data analytics company Looker, performed incident response at Yahoo and security work at financial institutions as well as Sheridan College.


Adrian Sanabria

Adrian Sanabria – Senior Research Engineer at CyberRisk Alliance


Adrian is an outspoken researcher that doesn’t shy away from uncomfortable truths. He loves to write about the security industry, tell stories, and still sees the glass as half full.

Tyler Robinson

Tyler Robinson – Director of Offensive Security & Research at Trimarc Security, Founder & CEO at Dark Element


As the Managing Director of Offensive Security & Research at Trimarc, Tyler leads a team of high-performance security professionals within the offensive security field by simulating sophisticated adversaries and creating scalable offensive security platforms using the latest techniques as seen in the wild. With over 2 decades of experience, Tyler specializes in Red Teaming, APT threat modeling, blackbox network penetration testing, and Physical/Social-Engineering. Tyler has presented at multiple conferences including BSides, DefCon and Blackhat panels, SANS security events and to multiple branches of the military.

Tyler Shields

Tyler Shields – CMO at JupiterOne


Tyler advises, guides, and operates high tech startups primarily in the B2B security space. He is a former market analyst, engineer, product manager, marketing leader, and partnership manager. In other words, Tyler builds and grows businesses – in all aspects. He’s a board advisor, angel investor, and board member at multiple firms and an investment advisor for a venture debt business. He loves to play guitar and poker in his free time.


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